Industry Spotlights/Customer Stories | Impact

Great Southern Outback Tours & Accommodation reduced its carbon footprint by adopting the Tourism Emissions Reduction Program, introduced via the WA Tourism Council. The five stage accreditation helped the Albany based operator measure emissions, calculate carbon sequestration, boost biodiversity and water conservation, and develop Action Plans now used in marketing, demonstrating how small tourism businesses can operationalise sustainability goals.

Down Under Discoveries revitalised its decarbonisation commitments using the free Tourism Emissions Reduction Program from Tourism Council WA, focusing on Stage 2, Reducing, to review operations and cut fuel consumption from commutes. The nature based tour business now uses more public transport and links trips, aiming to halve energy consumption and reduce monthly fuel costs.

Laid Back Manor, a Tasmanian luxury getaway, reduced its environmental impact by rapidly advancing to Stage 4 of the ERC Protocol, an emissions reduction framework. The tool helped owners Adam and Kylie Quilliam integrate practical reduction actions, set realistic goals and improve transparency with guests, delivering a structured, effective emissions reduction plan while strengthening their brand and guest engagement.

The Australia Tourism Industry Council achieved nationwide coordination by adopting the ERC Protocol from Carbonhalo, creating the Tourism Emission Reduction Commitment (TERC). TERC requires businesses to reach Stage 3 of the Carbonhalo Program, covering measuring, reducing and transitioning emissions, with transparent public reporting. Over 90 reporting groups now participate, enabling rapid, cost-effective, industry-wide emissions tracking regardless of business size.

Wine Tasmania solved its industry-wide emissions dilemma by adopting the ERC Protocol, deployed with Carbonhalo in a matter of hours rather than years. The program suits micro, small, medium and large wine operators, offering standardised emission reduction plans, verified reporting compliance and live data tracking, with the Tasmanian Government funding the base program free for members for two years.